New
May 05, 2022
Dynamic Call Script Option in smrtDialer
📝 Guide your agents to more professional, consistent conversations
Whether you use Podio or Salesforce you can use our new Call Script feature for smrtDialer
- Build your script directly in smrtDialer
- Add dynamic Lead Fields that update based on connected contact
- Use WYSIWYG formatting to make it visually appealing and easily readable
- Save call script templates for use in future campaigns
Agents type call script answers and comments into the Call Notes field before finalizing the call.
Podio users can continue to use the Podio web form option if you want. You can decide which type you want to use for each individual campaign.