smrtPhone Ideas

CRM Phone and Dialer for Sales and Support

Most voted
  • Trending
  • Most voted
  • Least voted
  • Newest
  • Oldest
Sort by
Most voted
  • Trending
  • Most voted
  • Least voted
  • Newest
  • Oldest
66
Text Message not Sent - show info into CRM
Feature request
Accepted
When a text message is not delivered, I would like that to be displayed in the communication app. A lot of times we view the text messages inside of podio, and we can not know if a text was delivered or not.
Add a comment
42
Display tollfree verification status
Feature request
Accepted
I want to see the status of my tollfree numbers in my account in the phone numbers section. It should display whether they are verified, pending verification, or unverified.
Add a comment
32
Scheduled Text Message
Feature request
Accepted
It would be very valuable to have the ability to schedule when text messages go out. First because "composing" messages is low level work (no offense to anyone) so it could (and should) be done by VA's that may be in different times zones. Second this would allow messages to be queued so as to comply with the strict texting regulations - easier to maintain compliance
Add a comment
28
Automatic Voicemail Drops when dialing
Feature request
Accepted
It would be a big time saver to be able to drop a VM without having to wait for the beep!
Add a comment
20
Hubspot intergration
Feature request
Accepted
Possible deep intergration similar to podio and salesforce Hubspot will lead the way with AI just as they did with marketing. As a new hubspot user I would love to see this
Add a comment
20
SMS notification pop up
Feature request
Accepted
Optional Chrome Dialer drop down banner when text messages are received, with optional sound.
Add a comment
19
SMS applet inside Call Flow
Feature request
Accepted
Create an outbound SMS applet that sends a stock text message within a Call Flow. For example, it could say "On the other line, call you back after" or "Can't answer, please text me."
Add a comment
18
Export Reports
Feature request
Accepted
It would be a great feature if we could automatically export the reports to an email or excel spreadsheet so we can email our acq reps to let them know their daily progress automatically every day, week, and month to let them know their inbound calls, outbound calls, texts, etc.
Add a comment
17
Be able to press "Enter" Key and send a text on desktop keyboard
Feature request
Accepted
When using computer and texting back and forth, be able to hit the "Enter" Key to send text instead of having to click it everytime.
Add a comment
17
Sticky Text Messaging
Feature request
Accepted
Sending text messages from the same number as phone communications is an important feature to maintain credibility and trust with sellers. It is very time consuming to do this manually.
Add a comment
Create your own newsfeed
lightbulbSuggest a new feature
Updates Ideas