smrtPhone Ideas

CRM Phone and Dialer for Sales and Support

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Too Many Podio Notifications from smrtDialer
Improvement
Accepted
Hello, Communications notifications in podio are overwhelming when one of my users is using the smrtDialer. It floods the notifications for every single little action that happens when someone is...
Bulk Spam Phone Numbers
Improvement
Accepted
I am getting spammed with calls from similar phone numbers e.g. 660-289-...., in which the last four numbers are different each time. Please create a feature to be able to enter the first six digits...
Monday.com
Improvement
Accepted
Create an integration for Monday.com so that I can use Smrt Phone inside of Monday.com
Extension (Leads Profile Update)
Improvement
Accepted
When I or my callers are in the dialer, and instead of answering the lead sends sms asking who is this or telling us to text. We have no way of associating the number with the lead through the...
Show Outgoing SMS Number on SMS Thread Box in Salesforce Dialer
Improvement
Accepted
It doesn't show the outgoing number - Most of your subscriber will likely use several phone numbers and this is just confusing
Add Friendly Name to 'smrtphone log' that is pushed to Salesforce
Improvement
Accepted
Recently smrtphone began pushing into Salesforce nearly every piece of information generated for calls and texts into a custom object named 'smrtphone log'. The only field missing is 'Friendly...
smrtDailer Campaign name
Improvement
Accepted
It would be great if we have smrtDailer Campaign name transferred to the smrtPhone's Communications logs when we execute campaign so we can track call inside the Podio
bulk assign tags to existing contacts
Improvement
Accepted
I’m trying to bulk assign tags to existing contacts in my SmrtPhone account so I can distribute leads among multiple reps without overlap. However, I don’t see any option to select multiple contacts...
Add Full Name in smrtDialer App > Total Call
Improvement
Accepted
In smrtDialer when we take export of Total Calls we are unable to see the Full name of Prospect . Please add this feature
Update Inbox chats in real time
Improvement
Accepted
Update chats in real time. Sometimes I open another chat and go back to the previous chat, and it works, but, sometimes I have to manually refresh the page for messages to appear.
Updates Ideas