smrtPhone Feature Requests

CRM Phone and Dialer for Sales and Support

Updates Feature Requests
Most voted
  • Most voted
  • Least voted
  • Newest
  • Oldest
Sort by
Most voted
  • Most voted
  • Least voted
  • Newest
  • Oldest
53
Text Message Not Delivered Notification #2
Accepted
When a text message is not delivered, I would like that to be displayed in the communication app. A lot of times we view the text messages inside of podio, and we can not know if a text was delivered or not.
Add a comment
25
Automatic Voicemail Drops when dialing
Accepted
It would be a big time saver to be able to drop a VM without having to wait for the beep!
Add a comment
24
Scheduled Text Message
Accepted
It would be very valuable to have the ability to schedule when text messages go out. First because "composing" messages is low level work (no offense to anyone) so it could (and should) be done by VA's that may be in different times zones. Second this would allow messages to be queued so as to comply with the strict texting regulations - easier to maintain compliance
Add a comment
18
SMS notification pop up
Accepted
Optional Chrome Dialer drop down banner when text messages are received, with optional sound.
Add a comment
18
SMS applet inside Call Flow
Accepted
Create an outbound SMS applet that sends a stock text message within a Call Flow. For example, it could say "On the other line, call you back after" or "Can't answer, please text me."
Add a comment
16
Hubspot intergration
Accepted
Possible deep intergration similar to podio and salesforce Hubspot will lead the way with AI just as they did with marketing. As a new hubspot user I would love to see this
Add a comment
15
Be able to press "Enter" Key and send a text on desktop keyboard
Accepted
When using computer and texting back and forth, be able to hit the "Enter" Key to send text instead of having to click it everytime.
Add a comment
15
Export Reports
Accepted
It would be a great feature if we could automatically export the reports to an email or excel spreadsheet so we can email our acq reps to let them know their daily progress automatically every day, week, and month to let them know their inbound calls, outbound calls, texts, etc.
Add a comment
14
Dialing Time Zone Compliance
Accepted
smrtDialer should be time zone sensitive so that it won't dial numbers based on area codes that are outside of compliance. For example, it should not dial a number in California at 5am PST. In real estate there are a lot of out of state owners and this can create a problem and some really angry sellers.
Add a comment
14
Sticky Text Messaging
Accepted
Sending text messages from the same number as phone communications is an important feature to maintain credibility and trust with sellers. It is very time consuming to do this manually.
Add a comment
We are ⚡by Beamer