Ability to dial each phone number twice before moving onto the next record in smartDialer. We do this all the time and this is called double tap when we use the regular smrtPhone. This increases the...
Being able to filter "unread" texts on mobile, chrome extension and the browser would be very helpful for those sending out text campaigns, not losing texts and staying organized.It's very cumbersome...
It would be helpful to be able to map any text field to the phone number when importing leads from podio. My organization does not use "phone" fields and uses text instead as it is far more reliable...
Suggest to have an option to clone a campaign in smrtdialer. We want to create a new campaign based on existing campaign params with just diffrent list to upload. The way we need to do it now is...
Please add back the Slack integration that enables calls/texts to go into a specific Slack channel so we can quickly and easily stay on top of who needs a response without having to go into each...
Hello I would suggest you guys add more KPIs tracked per agent on the dialer details. For example, Dial Time, Talk Time, Hours logged per agent, average talk time